A User–Friendly Help Section
In the Site Control Panel you’ll find an in–depth Help section offering a variety of how–to articles and commonly asked questions. They are compiled by our support team of professional technicians. Just type in your question and our clever system will show you the most suitable answer.
Instructional Video Clips
We have prepared a selection of how–to video tutorials that detailedly illustrate how to sort out a typical problem connected to your website hosting account. You will find the training videos in the Help Center section.
A 1–Hour Support Ticket Response Time Guarantee
We back up all semi–dedicated servers with a 24–7–365 customer service and a 60–minute response time guarantee. Our proficient support engineers will be available 24–7 to attend to your inquiries and to resolve any problem that you may encounter. Just submit a help request from the Help Center and we will get back to you without any delay whatsoever.