Irrespective of the fact that the hosting service offered by the different companies is more or less the same, every provider has got a personalized platform with its own modifications and ways to accomplish certain tasks. In such a case, an information-ridden knowledge base will be amazingly helpful both for persons with little to no prior experience and for technically skilled individuals who will ultimately learn how particular tasks are carried out, but will lose some time in the process. The objective of such a knowledge base is to make the service fast and easy to use, sparing users both time and energy. The end result is more contented customers, since they can quickly find the information they are seeking, and much less work for the customer service team representatives, because typically the majority of the enquiries and issues that clients have got are already listed in the knowledge base. Provided that the articles are properly written and cover more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

All website hosting that we offer come with a detailed knowledge base where you can find everything you should know in regards to your hosting account. Whether you are intending to create a brand new database, to forward a domain name using an .htaccess file or to create an email account on your desktop computer or hand-held device, you can just check our step-by-step help articles and all the info that you require will be there. When you visit a certain section of your Hepsia Control Panel, you can see articles that are associated with the functions that can be accessed through it. In case you prefer to see the whole collection of articles and get familiar with all the functions that Hepsia is offering, or only to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our utmost best to cover any predicament that you may chance upon, but if you don’t find what you desire, you can always contact us, as our help desk support team members are available to you 24x7.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an in-depth knowledge base for all our present and potential customers, so if you get a semi-dedicated server plan from our company, you’ll be able to find any info that you require at any time. We’ve got loads of educational help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are simply 2 instances. Our instructional guides will help you accomplish anything you wish – uncompress an archive, import a MySQL database, redirect a domain name, and so on. Besides, we also have troubleshooting guidelines, which will allow you to find out what precipitates a given problem and the feasible solutions for it. If you’re unable to send e-mails or your domain name opens an HTTP 500 error message, for instance, you can browse our knowledge base and solve the problem momentarily. You can access the articles through any Control Panel section, as well as through the dedicated Help section.